The lobby staff were genuinely friendly and accommodating, making check-in easy despite the circumstances around the hotel. Having access to a pool is a nice thought.

However, my experience was marred by a broken air conditioning unit and the presence of bed bugs, which led to an unfortunate allergic reaction. Overall, I felt unsafe during my stay.

Consider checking room amenities in advance to ensure they meet your needs. Communication with staff about your preferences can lead to a more enjoyable stay.

The King Room was spacious and

the layout allowed for easy maneuvering, especially with the roll-in shower for accessibility. However, the staff was less than attentive and the overall cleanliness could have been improved.

my stay at sonesta essential north houston was way better than my previous experience in westfield. the staff was friendly and accommodating, making everything smooth. the room was clean and the bed was incredibly comfortable, which made for a restful night.

shower pressure was weak

This place suits me perfectly with free wi-fi, a snack bar, and 24-hour reception. The staff once helped me with the route I needed, and Ursula was wonderful during my last visit. I’m coming back for a weekend!

I loved the comfy beds and the pet-friendly vibe made my stay super relaxing. The pool and lounge area were perfect spots to unwind after a long day. The only thing I noticed was that the elevator had a slight odor, but it didn't ruin my overall experience. 🐾

The location was convenient for visiting nearby attractions like the National Museum of Funeral History and Mercer Arboretum. While we appreciated the comfortable beds and the friendly staff, there were issues with the overall cleanliness and maintenance of the hotel that impacted our enjoyment. It’s great that we could bring our pet along, but the unpleasant odors in the elevators and hallways were hard to ignore.

Not bad for a quick stay

I gotta give credit where it's due. The staff was really accommodating, going out of their way to help me when I had issues with my lock. The breakfast was kinda decent, especially those biscuits and gravy that hit the spot. ,

It wasn't exactly pocket change, but it was still acceptable.

The room was a total mess. Smelled awful, like a mix of dogs and cigarettes. The bed was stained, and the carpet was peeling. It felt dirty everywhere. Couldn’t find an ice machine, and the hallways smelled super bad too. Seriously, I just wanted to get out of there.

Convenient Stay with Room for Improvement

Spent two nights here with the kids. The kids loved the cozy feel of the King Suite, and the staff were friendly and accommodating. However, the breakfast options left much to be desired. Pro tip, explore local eateries nearby for better meal experiences.